February 22nd 2009

Smart Car, Finally

Smart Car, Finally

Got our Smart Car after 17 months’ wait!  It’s a zippy little ride and we love it.  Not so much the parent company, but the car.

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July 13th 2008

Smart Car

Smart Car

Not sure how smart it is to be waiting for a Smart Car–we’ve been waiting for a while and as time passes, our enthusiasm dampens. This is my lovely wife behind the wheel after a test drive. We like the car. We’re not sure about the company.

Even though Sacramento is closer to us (and we travel through there all the time) SmartUSA insists we purchase the car from San Jose. Then, we want red interior and a package that happens to include leather seats–mind you, we don’t want the leather seats, just the other amenities from that package. But, because of the leather seats, we have to have a black interior. The restrictions don’t make sense and no one can change anything to be responsive to us.

So, nice car, awful customer service. We’ll have to see for ourselves when (if) ours ever arrives.

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